1. Optimise Board effectiveness
Great business leaders ensure good governance. That means having a highly effective Board with relevant expertise that balances support and guidance with challenge and questioning. The Board should also work with the CEO (and sometimes wider executive team) to set a winning strategy for the business.
Do you feel your Board is effective? I help Boards and executive teams align around, and commit to their expectations for optimal strategic leadership to ensure good governance, value-adding contribution and effective ways of working at this important level.
2. Build trust and accountability
Performance will be optimised when your people fully commit to strategies and behaviours. But support for the team view can lead to ‘groupthink’ if there isn’t a safe environment for open debate and challenge. I help leaders build trust and accountability by developing co-ownership of outcomes and encouraging people to work together to achieve a common goal. Alongside this, progress is measured through agreed milestones that encompass both financial results and the development of those driving them, enabling a win-win for your company and its people.
3. Grow through customer centricity
The business world is more complex and changing faster than ever before. To stay ahead of the competition, your business will need to adopt and maintain a ‘customer first’ approach. Is this how you’d describe your organisation? Do you experience tension between your customer-focused teams (e.g. Sales and Marketing) and your supporting functions? This is normal, but can get in the way. I can help embed a customer-centric mindset to help you ease unhealthy tension, anticipate future trends and win in your chosen markets.